Manager here, trying to negotiate with HR to get raises for my customer service team in a travel agency. Our Director was open to it and suggested to do research to benchmark against competitive rates for similar jobs so that we have some 'ammo' when we go to the table with HR. Does anyone have suggestions of resources we could use get an idea of benchmarks for this type of role?
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Manager here, trying to negotiate with HR to get raises for my customer service team in a travel agency. Our Director was open to it and suggested to do research to benchmark against competitive rates for similar jobs so that we have some 'ammo' when we go to the table with HR. Does anyone have suggestions of resources we could use get an idea of benchmarks for this type of role?
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Best is to check and do research on salary surveys probably from any recruitment agencies. Or even websites like glassdoor etc. to see what similar roles are paying. Hope this helps with your discussions later!
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Do some research on various webs that provide salary insights based on job title and location. I think Jobstreet also offers the salary calculator. Best of luck with HR! your team is lucky to have you advocating for them!
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Good to hear you’re pushing for raises! Wondering if i can work under your team 😆