I’ve been working in customer service for several years, but I’m feeling stuck in my current role and want to advance to a management position. What skills and experiences should I focus on developing to demonstrate my leadership potential, and are there specific training programs or certifications that can help me stand out to employers looking for supervisors in the customer service field?
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I’ve been working in customer service for several years, but I’m feeling stuck in my current role and want to advance to a management position. What skills and experiences should I focus on developing to demonstrate my leadership potential, and are there specific training programs or certifications that can help me stand out to employers looking for supervisors in the customer service field?