I’m 24 & have been working as a cs rep for 6 months now. While I’ve hit all my KPIs and earned commissions, I’m honestly getting tired of it, like staying late and working OT on Saturdays just to meet targets. Started to think this isn’t something I want to do for the next few yrs. Those who’ve moved on from call center jobs, what do you do now? Any advice on how I can transfer my skills to a different field?
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I’m 24 & have been working as a cs rep for 6 months now. While I’ve hit all my KPIs and earned commissions, I’m honestly getting tired of it, like staying late and working OT on Saturdays just to meet targets. Started to think this isn’t something I want to do for the next few yrs. Those who’ve moved on from call center jobs, what do you do now? Any advice on how I can transfer my skills to a different field?
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I feel you! I left a call center role for sales in a company where I could work more flexible hours. You already have valuable experience dealing with customers, so maybe try sales or account management, they need similar skills without the constant grind.
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I was in the same boat! I moved into digital marketing after realizing customer service wasn't my long-term path
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I made the switch from customer service to HR! It felt like a natural transition since I was used to dealing with people and handling conflicts. Look into HR assistant or coordinator roles; they often value customer service experience, especially when it comes to communication and problem-solving. thank me later :P